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Help reception and doctors follow the same visit progress. MedKyo connects booked appointments, walk-ins, check-in and consultation status in the clinic workflow.
The first booked patient is late. A walk-in has arrived early. Another patient needs the duty doctor's attention. Reception needs to know who is present, who is expected and which doctor is seeing whom.
MedKyo brings appointments and walk-ins into the queue workflow, with patient and doctor details attached to each visit. Staff can check patients in, update their status and follow the consultation handoff.
The clinic still decides its policy for late arrivals and clinically urgent cases. Software makes the working state visible. It does not make clinical priority decisions or guarantee an exact waiting time.
An accurate queue depends on the team updating it as the visit moves.
View scheduled appointments alongside the clinic's walk-in workflow rather than managing an unrelated booking diary.
Add a walk-in to the queue with the relevant patient, doctor and service details.
Distinguish an expected appointment from a patient who has arrived and is ready for the next step.
Update the visit as the patient is called, seen and completed so the front desk can follow the handoff.
Patients with a booking link can see their appointment status. Queue position and approximate wait information appear when available.
Move from the queue into the patient's consultation workflow without treating the queue as a separate paper register.
Reception records arrivals for both booked patients and walk-ins. The doctor can see the working queue rather than asking for a new paper slip each time.
Staff check the assigned doctor before sending a patient towards a room. A token number alone is not enough when two sessions run together.
Teams can follow the same check-in and handoff habits at each location. Local staff remain responsible for keeping their clinic's queue current.
Yes. Both are part of the queue workflow. Reception should keep arrival and visit status current so a booking is not confused with a patient already in the waiting area.
No. Clinical priority remains the responsibility of the clinic's qualified team. Queue software is an operational aid, not a triage decision-maker.
The appointment tracking page can show queue position and a wait range when that information is available for the visit. The estimate may change as consultations progress.
No software can promise that. Consultation lengths, urgent cases and arrival patterns vary. The aim is clearer coordination and fewer unexplained queue changes.
No. This page describes the clinic queue and patient web tracking workflow. Confirm any display hardware or kiosk requirement separately before choosing a system.
Let patients book your clinic through a web link or QR code.
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Get Started FreePage content current as of 2026-10-05. Features and pricing may change - see /pricing for the latest.