Send prescriptions to patients on WhatsApp — one tap, no app for them to download
Generate the prescription PDF, tap WhatsApp, done. Patients receive a beautifully formatted PDF in the chat they already use 50 times a day. Built on the official Meta WhatsApp Business Cloud API — not a screen-scraping hack.
Why WhatsApp is the right channel for Indian patients
90%+ of Indian smartphone users have WhatsApp installed and check it daily. SMS is read late or not at all. Email is for office workers. Healthcare apps are downloaded once and forgotten. WhatsApp is the channel that meets patients where they actually are.
For doctors, the workflow has to be one tap. Open the prescription pad, finish writing, tap WhatsApp — patient gets the PDF in seconds. No copying phone numbers, no formatting messages, no logging into a separate WhatsApp Business account. MedKyo handles all of that.
For patients, no app to download, no account to create, no password to remember. The prescription arrives in WhatsApp, they can show it to the pharmacist directly from their phone, forward it to family for a second opinion, save it, or print it. Everything works the way they already use WhatsApp.
Everything you can send on WhatsApp from MedKyo
Prescriptions are the start. Reminders, follow-ups, and queue updates — all from one tap inside MedKyo.
One-tap prescription PDF delivery
After saving the prescription, tap "Send on WhatsApp". The patient receives a clean, professionally formatted PDF in their chat — with your clinic letterhead, Reg#, medicines, and instructions.
Appointment reminders
Booked appointments get an automated reminder on WhatsApp — the day before and a few hours before. Reduces no-shows without your front desk having to call every patient.
Follow-up nudges
When you schedule a follow-up at the end of a consultation, the patient gets a WhatsApp reminder closer to the date. Drives repeat visits without manual calling.
Queue position updates
Patients can opt-in to live queue position via WhatsApp — "you are #4, estimated wait 25 minutes". Reduces "kitna time lagega?" calls to the front desk.
12-language localized messages
Remarks and reminders auto-localized into 12 Indian languages — Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Odia, Assamese, English. Patients understand in their language.
Official Meta WhatsApp Business API
Built on Meta's official WhatsApp Business Cloud API — not browser automation, not third-party scraping. Your messages are delivered reliably and won't get your number banned.
WhatsApp prescription delivery at every clinic size
Solo doctor — replace your personal WhatsApp for clinic comms
Stop using your personal WhatsApp number for patients. Stop manually saving each PDF and copying it into chats. Tap WhatsApp inside MedKyo, prescription is sent. Personal WhatsApp stays personal.
Multi-doctor clinic — one WhatsApp Business presence
All doctors and receptionists send patient communication from the clinic's single WhatsApp Business number. Patients see one consistent sender — not 5 different doctor mobile numbers. Better experience, easier to maintain a clinic brand.
Multi-location chain — branded WhatsApp at scale
Each branch can have its own WhatsApp Business presence, or you can run one chain-wide number with branch context in messages. Run scheduled campaigns (annual checkup reminders, seasonal health tips, festival greetings) to your patient base — opt-out friendly, DPDP-compliant.
Why MedKyo built WhatsApp delivery the right way
- Official Meta WhatsApp Business Cloud API — not browser automation, not screen-scraping
- Your number won't get banned (third-party scrapers regularly do)
- One-tap send from inside the prescription pad — no copy-pasting
- 12-language Rx Remarks so patients understand their medicines
- Patients don't need to download any app — they already have WhatsApp
- Appointment reminders + follow-up nudges drive repeat visits
- Queue position updates reduce front-desk phone calls
- Available from Starter plan (Rs 999/month) — see /pricing for details
Frequently Asked Questions
Do patients need to download a MedKyo app to receive prescriptions?
No. Patients receive the prescription as a PDF inside WhatsApp — the same WhatsApp they already use every day. Nothing to download, nothing to install, no account to create. They can save the PDF, forward it, or show it to the pharmacist directly from WhatsApp.
Will my WhatsApp number get banned for sending prescriptions?
No, because MedKyo uses the official Meta WhatsApp Business Cloud API — not browser automation or third-party scraping tools that violate WhatsApp's terms. Your clinic gets a verified WhatsApp Business presence, messages are delivered through Meta's official channels, and there is zero risk of bans for properly-used clinical communication.
How much does it cost to send prescriptions on WhatsApp?
WhatsApp prescription delivery is included in Starter plan (Rs 999/month) and above. The Free plan does not include WhatsApp sends — you can still generate the prescription PDF and download or share it manually. Higher-volume plans include more sends; per-clinic pricing is detailed at /pricing.
Can I send appointment reminders and follow-up reminders too?
Yes. Once a patient is in your system, MedKyo can send them appointment reminders (day-before + hours-before), follow-up nudges (when you scheduled a follow-up), and queue position updates (when they're in the waiting room). All from the same WhatsApp Business presence — not from your personal number.
Is sending prescriptions on WhatsApp legally allowed in India?
Yes — under Telemedicine Guidelines 2020 (Section 3.7), digital prescriptions including WhatsApp delivery are allowed when the prescription PDF includes the doctor's registration number, signature, and identifiable patient details. MedKyo's prescription PDFs are designed to meet these requirements. Patient consent for WhatsApp comms is captured at clinic onboarding under DPDP Act 2023.
Send your first WhatsApp prescription today
Free plan to get started. Upgrade to Starter (Rs 999/month) to unlock one-tap WhatsApp delivery.
Get Started FreePage content current as of 2026-05-08. Features and pricing may change — see /pricing for the latest.